Get in Touch
We are here to help
Questions about your reading, your account, or a billing issue? Reach us directly — we respond within one business day.
Email support
Send us a message any time. For billing or refund requests, please include the email address on your Numevix account and, if applicable, the order reference.
support@numevix.comBefore you email
Many common questions are answered in our FAQ — including how readings are generated, what the free plan includes, and how to cancel.
Read the FAQ →Refunds & billing
Our refund policy covers cancellations, duplicate charges, and reports that did not generate correctly.
Read refund policy →Privacy requests
To request deletion of your account or personal data, email us with “Data deletion request” in the subject line.
Read privacy policy →