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Frequently asked questions

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What is Vedic numerology?
Vedic numerology is one of the oldest systems for understanding the energetic blueprint encoded in a person's birth date and name. Originating in ancient India, it assigns specific vibrational qualities to numbers derived from your date of birth and your full name as recorded at birth. These numbers โ€” including your Life Path, Expression, Soul Urge, and Personal Year โ€” describe patterns of character, potential, and timing. Unlike Western (Pythagorean) numerology, the Vedic tradition uses a distinct calculation method and letter-assignment table rooted in Sanskrit phonology.
How are readings created? Are they expert-reviewed?
Yes โ€” all interpretation knowledge in Numevix was contributed, reviewed, or corrected by a Vedic numerology practitioner. Experts submit insights through a structured workflow; those insights are reviewed and approved by our team before entering the knowledge base. When you order a reading, our system assembles an interpretation from your chart data by retrieving the most relevant, approved practitioner knowledge and synthesising it into a coherent report. The AI writes and contextualises โ€” it does not invent rules about your numbers.
What is the difference between AI chat and a premium report?
AI chart chat is included with every free account. It lets you ask conversational questions about your chart โ€” "what does my Life Path 3 mean in a Personal Year 5?" โ€” and receive answers grounded in your specific numerology. It is exploratory and responsive. Premium reports (such as a Year Forecast or Compatibility Report) are structured, in-depth analyses covering a specific dimension of your chart in full. They take longer to generate, are saved permanently to your dashboard, and draw on a broader and deeper slice of the knowledge base than a conversational exchange.
Do my readings stay in my dashboard?
Yes. All premium reports you order are saved to your account and can be revisited at any time. Free plan accounts retain reading history for 7 days; paid plans retain it indefinitely. Your numerology chart is always saved โ€” you can return to it, build additional charts, or order new readings at any point.
What is the refund policy?
Because AI reports are generated and delivered immediately upon purchase, they are generally non-refundable once generated. Subscriptions may be cancelled at any time and will not renew. For specific circumstances โ€” technical errors, duplicate charges, or reports that failed to generate โ€” please contact us and we will make it right. Full details are in our Refund Policy.
Is my data private?
Yes. We collect only the information needed to provide the service: your name, email, date of birth (for chart generation), and billing information processed by Stripe. We do not sell your personal data to third parties, and your numerology chart data is stored securely. Full details on what we collect, how we use it, and how to request deletion are in our Privacy Policy.
What can I do on the free plan?
The free plan lets you create up to 2 numerology charts per day, access AI chart chat, and explore your numbers conversationally. You will not receive AI-generated premium reports on the free tier โ€” those require a paid subscription. Your chart and 7 days of history are always accessible. Upgrading unlocks daily report generation, deeper history, and higher usage limits.
How do I get in touch?
Email us at support@numevix.com. We aim to respond within one business day. For billing or refund questions, please include your account email and order details.

Refunds & Billing

Questions about charges, cancellations, or refund eligibility.

Read refund policy โ†’

Privacy & Data

How we handle your personal information and chart data.

Read privacy policy โ†’